Unified Communications is a comprehensive corporate tool and requires an integrated approach in its implementation. We recommend the following steps:
1. Initial discussion: learning what Unified Communications is all about
2. Situation analysis: defining the target status
3. Technical planning: moving from the existing status to the target status (migration / transformation)
4. Change management planning: influences on your business processes and behavioural changes on the part of personnel
5. Implementation: within your environment or as a Swisscom Managed Service
6. Training and rollout
7. Cultural and technical follow-up assistance
In the initial discussion, you can experience Unified Communications in a live presentation and personally experience how companies work with it today. You will be enthusiastic when you learn the benefits these solutions can bring to your employees, customers and overall company operations.
Turning targets into results
The foundation for this is the basic establishment of existing and future requirements and recognising possible opportunities for process optimisation. Building upon this base, it finally becomes possible to work out the overall project.
We show you the path from your existing status to the target status – with complete transparency. This includes a detailed offer along with well thought-out planning. Whether in the form of systems integration, or as a Managed Service of the Swisscom Communications & Collaboration Platform where you outsource operations and life cycle management through a service level agreement (SLA).
Creating your success – that’s our job!
